General Care

Keep cabinet surfaces dry. Quick temperature changes and excessive moisture can be harmful to the cabinet finish and overall cabinet stability. Be careful with knives and other sharp objects that can damage the cabinet surface. Do not leave printed materials (newspapers, magazines, etc.) on cabinet surfaces — the printing ink can bleed into the cabinet finish.

Initial Cleaning Post-Installation

To remove dust, use a soft, lint-free cotton cloth to wipe down all exterior and interior surfaces.

Basic Cleaning

Use a soft, lint-free cotton cloth dampened with a mild detergent or soap, and warm water. Harsh detergent residues may harm finishes. Avoid using a dishcloth or sponge. For best results, use a “blotting” action rather than a wiping motion when cleaning. Dry surfaces immediately with a soft, lint-free cotton cloth. Avoid ammonia-based cleaners and soaps with dye.

Clean Spills Promptly

Food spills and grease will come off more easily if they are removed promptly. Wipe up spills and water spots immediately with a lint-free cotton cloth, so moisture is not absorbed into the cabinetry. Check the areas around the sink and dishwasher to make sure that water and detergents do not dry on the cabinet.

Avoid Excessive Heat and Moisture

Avoid draping wet or damp dish towels over doors of the base cabinets. Do not attach towel racks to the interior of cabinet doors. Never leave a cloth moistened with cleaners on a cabinet surface for any length of time. Avoid placing small kitchen appliances where the heat or steam is directed onto cabinet surfaces. Always protect wood surfaces by using hot pads under hot items.

Avoid Abrasive

Never use scouring pads, steel wool, wire brushes or powdered cleaners. Do not allow oven cleaner to touch any part of the cabinet. Avoid sliding objects across the cabinet surface. When in doubt of a cleaner’s suitability, don’t use it. Harsh cleaners and detergents may scratch and penetrate the surface, allowing food or moisture to enter and cause deterioration of the finish.

Caring for Glass Door Inserts

Clean using a household glass cleaner with a soft, clean cloth. Apply the glass cleaner directly to a cloth rather than the glass or mirror. Avoid excess glass cleaner running into cabinet joints. Ammonia should never be used full strength.

Natural stone: Pitting and fissuring

Pitting and fissuring are what makes natural stones like granite and marble so appealing.

Pits are air pockets that have formed during a stone’s natural development, which surface when the stone is cut into slabs. These irregularities can sometimes be removed during the polishing process, while other times they remain a one-of-a-kind feature in the slab.

A common misconception about fissures is that they are cracks. A fissure is not a crack, or defect, as it occurs naturally within a stone like a pit. A fissure is developed underground during the stone’s formation. It looks like a small line that varies in color from the stone.

These characteristics can vary in size and number but it is rare that a slab be absent of any irregularity.

Pitting and fissuring do not impair durability or performance. These natural features are not due to a low quality of stone or mishandling of the product. In fact, these characteristics are what makes one countertop stand out from another. The beautiful blemishes are the features that make natural stone so unique. No two slabs are exactly alike.

We recommend that all of our buyers carefully review each slab and understand that pits and fissures are unique characteristics that make granite such a sought-after trend.